Returns Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

For Used or Military Surplus items, the item is sold as is and can be returned within 7 days of delivery for a refund of the item (Excluding Postage) only.

To start a return, you can contact us at gear@commandoaustralia.com. Please note that returns will need to be sent to the following address: 

Commando Australia
Returns Department
Unit 3 / 7-9 Holmwood Rd
Tottenham VIC 3012

If your return is accepted, we’ll send  instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gear@commandoaustralia.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged (New items only) or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.